Change Management for IT Infrastructure Outsourcing (Aviation Industry)
Target:
Reorganization of global
IT Service Demand Management
Members:
Top Line and Program Management,
Service Requester and User
Action:
Change Management and Change
Communication especially at the interface
between program and line functions
Change Management for Globalization Program of an IT Network Provider
Target:
Setup of a global Service Operation,
coping all processes from Service Management to Service Delivery
Members:
Top Line and Program Management
Action:
Change Management and Facilitation of
Top Management Team, following the approach
of Peter Killing and Thomas Malnight („Must-Win-Battle“, 2005)
3 day Executive Meeting in Bangkok with Market Zone Asia Pacific (Engineering Industry)
Target:
Optimization of global cooperation;
identification and realization of
business potential
Members:
25 Top and Middle Management Executives,
coming from Thailand, Indonesia, Vietnam, Japan, China, South Korea, Myanmar, Philippines and Australia
Action:
Alignment of regional perspectives,
"Sense of urgency" boost,
concretization of joint „Customer Value Attack“
2 day Workshop with all teams of Corporate IT Governance Unit (Aviation Industry)
Target:
Optimization of cooperation and mutual understanding of roles and responsibilities after merger of different decentral units
Members:
40 Experts, their Team Leads and
responsible Top Manager
Action:
Under the headline „Hunting the dragon“ mixed groups had to explore the people, competencies, tasks and the organization of "the others"; the competition was designed as a mix of board game and workout group approach
(gamification)
1 day Workshop with Contract Management Experts of diverse Legal Departments (Railway Industry)
Target:
Optimization of collaboration within the scope of Turnkey-Projects
Members:
15 Experts and responsible Top Manager
Action:
„Appreciative Inquiry" Approach, Development of a joint matrix for tasks and responsibilities following the respective processes of the Turnkey-Projects
5 day Change Sprint in a Regional Organization
Target:
Advancement of the adaptation system via answering the question "How to optimize the document management in regard to customer projects?"
Members:
7 Experts covering Operations, Projectmanagement, Commercial, Service and Business Excellence Functions
Action:
Design, Realizing and testing of the prototype for a prospective joint repository and cooperation of all functions, needed in the customer project
Change Management Approach for standardization of material (White Good Industry)
Target:
Unfreeze local standards in favor of european material standards; management of opposite interests of Purchase and Product Management Department
Members:
20 Experts and Program Managers out of Purchase, Engineering and Product Management Department
Action:
Start with guided expert interviews,
consolidation in workshops and based on that design of a appropriate Change Management Roadmap
Change Management Approach for Turnaround Program (Engineering Industry)
Target:
Unfreeze vertical structures in favor of
collaborative behavior
Members:
People in the organization on all levels, in every unit or country should contribute
Action:
Provision of a dialog based toolset for change interventions: World-Cafés, Fishbowl, Appreciative Inquiry Workshops, Dynamic Facilitation, moderated Collaboration Tools and Learning Journeys